As a company that develops outdoor activities, Concrete Surfers - Surfskate School is subject to weather conditions.
Therefore, it reserves the right to change schedules or event planning in case atmospheric conditions may compromise our clients' safety. Lesson schedules are subject to change if the following situations occur: rain or the impossibility of the coach's attendance.
Cancellations and refunds are only made under the following conditions - if you have made the booking & full payment for the session and for personal reasons have changed your mind about the service you have purchased a credit refund/refund will be made according to the following condition:
48 hours prior to the start of the session/activity
100% of a credit in your favour is to be used within the validity period of the package purchased.
NOTE: After this period, cancellations will not be accepted for refund/credit purposes. Cancellations must be made through the personal FITOGRAM account or sent in writing to the e-mail address: firstname.lastname@example.org.
Concrete Surfers - Surfskate School, is not responsible for refunding services paid and not used by the client.
Concrete Surfers - Surfskate School, reserves the right to cancel lessons or activities.
In the rare event of a cancellation by us, a full refund will be made.
It's MANDATORY the usage of helmet and we highly recommend the usage of hands, elbows and knees protection gear.
It is the students responsability to bring their own protection gear.